Introduction

This page (“Privacy Policy” or “Policy”) explains our policies and procedures for collecting, using, and disclosing your information. It also outlines the security measures we’ve put in place to protect the information you store while using Clove Solutions (“Clove Solutions”) services, including services available through this website and any other software, tools, or services offered by Clove Solutions (collectively, the “Services”).

By using our Services, you consent to the collection, transfer, processing, storage, disclosure, and use of your information as described in this Privacy Policy.

What Information Does Clove Solutions Collect and Store?

Personal Information

When you request information about our Services or register to use them, Clove Solutions may require personal contact information such as:

Name

Business name

Email address

Phone number

Address

(“Personal Contact Information”).

When purchasing Services, we may also require financial and billing information such as:

Billing name

Billing address

Payment details

(“Billing Information”).

Data, Diagnostic & Login Information

While using Clove Solutions’ Services, you may upload, create, or store content such as:

Business descriptions

Emails

Photos

Website assets

Testimonials

Google review data

User information

(collectively, “Data”).

If you experience technical errors, Clove Solutions may request permission to access crash reports or logging information containing details such as browser type, device info, IP address, and error logs (“Diagnostic Information”).

Additionally, login data may be stored in local cookies on your device (“Login Information”) to streamline access to the Services.

Analytics Information

As you interact with the Clove Solutions website, we may collect information using analytics tools such as cookies and web beacons (“Website Navigational Information”). This includes:

Browser type

IP address

Pages viewed

Links clicked

Time spent on site

(“Analytics Information”).

Third-party vendors, including Google, use cookies to serve ads based on prior visits to our website or others.
Users may opt out of personalized advertising by visiting Google Ads Settings or www.aboutads.info.

Geo-Location Information

Clove Solutions does not currently collect real-time location data. If we add this feature in the future, we will request your permission before collecting it.

What Does Clove Solutions Do With the Information It Collects?

Personal Contact Information

Used primarily to:

Deliver our Services

Communicate updates, notices, and support

Send product and marketing announcements (per Terms & Conditions)

Billing Information

Clove Solutions does not store billing information on our servers. We use secure third-party providers such as Stripe to process all payment transactions.

Data, Diagnostic Information & Login Information

Used to:

Deliver and maintain our Services

Improve performance and functionality

Troubleshoot technical issues

Analytics Information

May be used in conjunction with analytics tools (e.g., Google Analytics) to:

Monitor usage

Improve user experience

Analyze performance

Verify access authorization

Sharing & Disclosure of Private Information

Third-Party Applications and Your Use

Clove Solutions allows users to connect their Data to third-party sites such as Facebook, Google, Instagram, etc.
Users are fully responsible for what they choose to link, and Clove Solutions is not liable for how third-party platforms use linked content.

Marketing & Publicity

You agree that Clove Solutions may identify you as a customer and use your business name and/or logo in marketing materials or on our website.

Sale of Personal Information

Clove Solutions does not sell, rent, or trade personal information.

Service Providers & Business Partners

We may work with trusted service providers (hosting, analytics, customer management, payment processing).
They may access information only as needed to perform services on our behalf, under strict confidentiality.

Non-Private or Aggregated Information

We may share non-identifiable aggregated statistics (e.g., total number of clients, analytics summaries).

Our Use & Disclosure of Information

Clove Solutions will not disclose personally identifiable information except as described in this Policy.

Internal Uses

We use your information to:

Deliver and improve our Services

Process payments

Manage your account

Provide customer support

Enhance marketing and product development

Only personnel who require access will be allowed to view personally identifiable information.

Limited Circumstances of Disclosure

We may share information:

With service providers under contract

When investigating fraud or illegal activity

To comply with subpoenas, court orders, or legal requirements

With your legal representatives

With PR/marketing vendors (for Clove Solutions’ benefit only)

During mergers, acquisitions, or business transitions

With our parent companies, subsidiaries, or joint ventures

Content Removal Services (If Applicable)

If your service package involves content removal or SEO reputation services, we may need to disclose limited personal information to complete such actions — only with your permission.

Data Retention

We retain your information as long as your account is active or as needed to provide the Services.
If you request account deletion, Data will be removed from our active systems, though temporary backups may persist for a short period.

Changes to This Privacy Policy

If material changes are made, we will notify you via email and/or website notices before the new policy becomes effective.
You are responsible for maintaining an active email address and reviewing the policy periodically.

International & GDPR Rights

If you reside in the EU, UK, Switzerland, Iceland, Norway, or Lichtenstein, you may have additional rights under GDPR, including:

Access to your personal data

Correction or deletion

Restriction or objection to processing

Data portability

Requests must be submitted in writing to Clove Solutions.

California Consumer Privacy Act (CCPA)

California residents may request:

Access to collected data

Deletion of personal data

Restriction of certain uses

Requests can be submitted through our contact information below.

Community Features

If Clove Solutions provides public features such as blogs or forums, information posted may remain visible even after account closure. Share only information you are comfortable making public.

Questions, Complaints & Contact Information

If you have questions regarding this Privacy Policy, contact us at:

Clove Solutions